RETAIL & CONSUMER GOODS
$2 billion blind spot—now with a flashlight
Online ordering platforms lacked beverage upsell prompts that naturally occur in physical retail settings. With hundreds of thousands of restaurant partners, they couldn't monitor whether checkout flows prompted customers to purchase drinks or which brands were featured.
TinyFish deployed AI agents to solve this problem. Each agent navigates restaurant ordering flows, observes checkout interactions, and reports on beverage upsell effectiveness—providing visibility into what was previously unmeasurable.